Shipping & Returns
Shipping Policy
At our online shop, we understand the importance of timely and reliable shipping. We use trusted carriers to deliver your orders and provide tracking information for your convenience. In the rare event that your order is lost or damaged during shipping, we will work with you to file a claim with the carrier and resolve the issue as quickly as possible. We strongly recommend adding shipping insurance to your order to mitigate the risk of loss or damage. Please note that we are not responsible for delays or issues caused by carrier errors or weather-related events. If you have any questions or concerns about our shipping policies or would like to add shipping insurance to your order, please contact us.
Return & Exchange Policy
We value your business. Our return and refund policy is limited to store credit and the opportunity to make it right for you and your family. In extreme circumstances, a return or refund can be processed at the discretion of our executive team. We promise to take the best course of action to make you and your family happy.